Shipping policy
✨ Shipping Policy
Thank you for shopping with us at Caoimhe's Fashions & More! We want your order to arrive quickly and safely, so here's everything you need to know about how we ship.
🕐 Processing Time
Orders are typically processed within 1–3 business days after your order is placed. During peak seasons or sale events, processing may take a little longer — we appreciate your patience! You'll receive a shipping confirmation email with tracking details as soon as your order is on its way.
Please note: Business days are Monday–Friday, excluding holidays.
🇺🇸 Domestic Shipping (United States)
We offer several shipping options to fit your needs and budget:
| Shipping Method | Estimated Delivery Time | Rate |
|---|---|---|
| Economy | 7–14 business days | FREE – $19.90 (based on order total) |
| Standard | 3–7 business days | $6.90 – $9.90 (based on order total) |
🎉 Free Shipping
Enjoy FREE Economy shipping on qualifying domestic orders! The free shipping threshold is applied automatically at checkout — no code needed.
Please review your cart total at checkout to see which shipping rate applies to your order.
🌍 International Shipping
We're thrilled to ship to customers around the world! International shipping rates are calculated in real time at checkout based on your location, package weight, and dimensions.
INTERNATIONAL SHIPPING POLICY
We ship worldwide to most international destinations. By completing your purchase, you agree to the shipping timelines and terms outlined below.
1. SHIPPING METHODS & DELIVERY TIMELINES
We offer the following shipping options for overseas orders:
• Standard International Shipping: 7–21 business days.
• Express International Shipping: 3–7 business days.
Please note that delivery windows are estimates and transit times may vary depending on local postal infrastructure and remote locations.
2. DUTIES, TAXES, AND CUSTOMS FEES
All international shipments may be subject to import duties, value-added taxes (VAT), or customs clearance fees once the package reaches your destination country.
• These fees are NOT included in your order total or shipping cost.
• The recipient is the importer of record and must pay these charges directly to the local customs authority or courier.
• We are not responsible for packages rejected by customs due to unpaid fees; return shipping costs and restocking fees will apply.
3. TRACKING & DISPATCH
• Orders are processed within 1–3 business days.
• Once dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your journey.
• If your order contains items from multiple fulfillment centers, your goods may arrive in separate packages with unique tracking numbers.
4. DELAYS AND RESTRICTIONS
• We cannot guarantee delivery times if your package is held by customs or delayed due to severe weather, labor strikes, or local holiday backlogs.
• We do not ship international orders to P.O. Boxes or military addresses (APO/FPO/DPO).
INTERNATIONAL RETURN & REFUND POLICY Thank you for shopping with us. We want you to be completely satisfied with your purchase. However, because international shipping involves complex customs procedures and high transit costs, all overseas returns are strictly governed by the policy outlined below. 1. RETURN WINDOW & ELIGIBILITY • You have 15 calendar days from the date your package was marked delivered to request an international return. • To be eligible for a return, your item must be unused, unwashed, unaltered, and in the exact condition that you received it. It must also be in its original packaging with all retail tags firmly attached. • Final sale items, clearance goods, gift cards, customized/personalized items, and hygiene-sensitive products (such as swimwear, underwear, and cosmetics) are strictly exempt from being returned. 2. RETURN SHIPPING, FEES, AND DEDUCTIONS • Restocking Fee: All approved international returns are subject to a 10% restocking fee. This fee covers administrative processing and warehouse restocking, and it will be automatically deducted from your final refund total. • Return Shipping Costs: The customer is fully responsible for paying all return shipping costs. We do not provide prepaid international return labels. • Non-Refundable Fees: Original shipping charges, courier delivery fees, and any import duties or local taxes paid at checkout are strictly non-refundable. • Risk of Loss: We highly recommend using a trackable shipping service and purchasing shipping insurance for the full value of the goods. We cannot guarantee that we will receive your returned item, and we are not liable for packages lost, stolen, or damaged during transit back to our facility. 3. HOW TO INITIATE A RETURN • Step 1: Log into your customer account on our storefront or email our support team at caoimhes@reynasinc.com with your Order Number and specific reason for the return. • Step 2: Await formal return authorization and localized mailing instructions from our team. Do not ship items back to the sender address listed on your original shipping box; unauthorized returns will be rejected and abandoned at the border. 4. REFUNDS AND PROCESSING • Once your return package is delivered to our fulfillment center and thoroughly inspected, we will send you an email notifying you of the approval or rejection of your refund.
Carriers: USPS and DHL Express
| Shipping Method | Estimated Delivery Time | Rate |
|---|---|---|
| USPS International | 7–21 business days | Calculated at checkout |
| DHL Express | 3–7 business days | Calculated at checkout |
We currently ship to 27 countries. If your country isn't available at checkout, feel free to contact us caoimhes@reynasinc.com and we'll do our best to help!
📦 Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24–48 hours for tracking information to update after you receive your shipping confirmation.
⚠️ Restrictions & Exclusions
- Some items may ship directly from our vendor partners and could arrive in a separate package — don't be surprised if your order arrives in multiple shipments!
- We are not responsible for delays caused by customs, weather, or carrier issues outside of our control.
- International customers are responsible for any customs duties, taxes, or import fees charged by their country.
- We currently do not ship to P.O. Boxes for international orders.
💬 Questions?
We're here to help! If you have any questions about your order or shipping, please don't hesitate to reach out to us. We love hearing from our customers! 💕